Yes, Lancôme products are available in India. You can purchase Lancôme products online from our official website or visit our nearest outlet store.

Lancôme's best-selling products include La Vie Est Belle Eau De Parfum, Génifique skincare range and L’Absolu Rouge Lipsticks. You can purchase them from Lancôme’s official website or from Lancôme’s outlet store.

Yes, Lancôme Paris is a luxury brand which has now come to India. Discover Lancome’s innovative products in India ranging from irresistible perfumes, to luxurious makeup and advanced skincare.

The 5 iconic products by Lancôme include La Vie Est Belle Eau De Parfum, Advanced Génifique Serum, Teint Idôle Ultra Wear Foundation, L'Absolu Rouge Cream Lipsticks and Clarifique Dual Essence serum.

Unfortunately, once the purchase is made from lancôme.in the products cannot be returned.

We offer free shipping on all our orders. Order deliveries are made by our own staff or third-party courier and logistics companies or Postal Services usually between 10.30 am – 7 pm Monday –Saturday. We kindly ask that you anticipate 3-5 business days for standard shipping. Once the order is placed, it cannot be cancelled.

*Delivery of orders to remote areas or high order volumes may take longer than expected.

Currently, the following payment options are available and enabled.
• Credit Cards
• Net Banking across Banks
• Debit Cards
• EMI facility for select banks
• UPI/Wallet

You can avail 10% off on your first purchase by using the code LANCOME10 during checkout.

Step 1: You will receive an order confirmation on Email and SMS on the registered email address and Phone Number
Step 2: As soon as the order is shipped you will receive another email and SMS on your registered number with the tracking details.
You can also log into your account and view the order status and shipping details if already shipped.

Once products are delivered to you and accepted as accurate and as per the original order, there is no refund or exchange possible. In case there is a manufacturing defect, then the product can be exchanged. In case of a manufacturing defect, please contact customer service at +91 22 6835 3106 or email us within 48 hours from the time the product/s has been delivered to you.

If you are eligible for the ongoing offers on Lancôme’s website, they will get automatically applied to your order during checkout.

Unfortunately, we do not accept international orders.

You can get a refund on products that are damaged or not as per your original order, by informing our customer service via email within 48 hours of the delivery along with images of the delivered product (Please ensure that the size of the email does not exceed 2 MB).

Please allow 7 – 8 working days from the day you return your damaged package or an item not as per your order, for your refund request to be processed. You will be contacted once your return is complete.

Free delivery and free returns
Receive free shipping and free returns on all orders

Free samples
Get 2 exclusive samples free with every order!

Secure payment
With visa, mastercard, paypal and afterpay

Contact us anytime
Reach us on with any questions, anytime